Shipping, VAT & Import Duty, Returns FAQs
UK OrdersWe do not charge U.K. VAT on any orders.
Some areas will incur a remote location surcharge including Scottish Highlands.
Express delivery is available on most orders subject to a surcharge. Please select from
International Orders (from outside the U.K.)All international orders are subject to shipping charges.
Express delivery is available on most orders subject to a surcharge.
Delivery speed- please note all transit times are estimated, not guaranteed.
Economy delivery via Royal Mail. Please only select this option, if your part is not required urgently. Transit times can be very unpredictable, and delays are commonplace. Typically it can be anything from 14-28 days! So please don’t use this option, and expect a timed delivery that will arrive quickly. Please select courier delivery for faster transit times.
Courier delivery is is typically 5-11 working days. If it takes any longer it’s almost always due to customs clearing back logs. Again this service is not a guaranteed transit time, but it is faster.
DespatchEstimated despatch time is 2-3 working days, from the point of ordering. This may be longer during peak periods.
If parts are required urgently, please contact us before ordering to ascertain the current turnaround time and if your order can be expedited.
Collection in PersonCollection in person is available and strictly by appointment. Contact us to arrange a suitable date and time for collection of your order. Payment is required in full at the point of collection.
ReturnsAll returns are at the buyers expense.
Please contact us if you wish to return an order.
Items are tested working before being offered for sale. Due to the nature and age of some parts, it is not always possible to guarantee each part. Every effort is taken to supply parts in good working order.
Parts where cosmetic appearance is important- every effort is made to accurately describe and photograph the exact condition. Please be aware that when buying used parts, these will usually not be as good cosmetically as a new part. Unless the item is listed as new, please do not expect it to look like a new part. It is sometimes difficult to capture exact condition details with photographs.
Items may be listed as spares or repairs. This means that they may be either untested, faulty, or damaged. Please review carefully all information in the listing before buying.